UPDATE FOR OPERATIONS DURING COVID-19 PANDEMIC

REVISED AS OF JUNE 29, 2020

Our websites and business continues to operate during this pandemic - although we are seeing some issues both with delivery due to the overwhelmed couriers.

Our staff are still working on shortened hours although we are in full production and for the most part are able to get the supplies we need to continue to meet our shipping deadlines and order requirements.

Some of our staff are still working from home on some days - most notably Mondays and some Fridays.  If you do not get through to us on the phone immediately -you may be transferred to a work at home number and if that is busy - then voice mail.  PLEASE LEAVE A MESSAGE AND WE WILL RETURN YOUR CALL.

Our preferred method of contact is via E-mail at - mats@matshop.com as that can be responded to by more than one individual.

AS OF JUNE 1ST, we have again increased our hours of operation and added more staff.  Furthermore, our supply chain has opened in most areas allowing for better access to supplies.   If you need something right away - please ask to ensure it is in stock.  We will advise you if we see that you have ordered something that could be a problem.

We are under the impression that over the next few weeks things will continue to return to normal operation however we will keep you posted here.  Please email or call if you have a concern or are unable to find something you need.

Our Custom Design Tool  has been helping many of our customers to view, design and order any custom size of mat, frame or complete frame project.  You can even upload an image of your work to see how it will look.  Although the tool allows you to add a quantity of 1 to your shopping cart - you can then adjust that qty in the cart to see what price breaks you can get based on your volume.   Our wholesale prices generally start at 6 or more.

Check here for updates as they are available!  Stay Calm, Stay Safe and Stay connected!

 

Myron Arndt