UPDATE FOR OPERATIONS
REVISED AS OF July 30, 2021
UPCOMING HOLIDAY HOURS
MatShop offices will be CLOSED on July 30 - through August 2nd for due to a Civic Holiday
Our websites remain open and should you require assistance - please email us at email@example.com and we will get back to you as soon as possible.
Our websites provide a great way for you to order standard and custom sized products.
In addition - watch our specials section for random deals as they arrive..
Orders can be placed on line including orders for any custom size of mat, frame, glass or backing by using our CUSTOM DESIGN STUDIO at the top of the main menu.
Couriers may still be delayed due to specific area slowdowns during Covid 19. Please be patient and ensure you order early if you have a strict deadline.
In addition to our holiday hours noted above, some of our staff are working from home on some days - most notably Mondays and as of this date our phones and offices are CLOSED ON Fridays. If you do not get through to us on the phone immediately -you may be transferred to a work at home number and if that is busy - then voice mail. This is also true of the times we are closed so PLEASE LEAVE A MESSAGE AND WE WILL RETURN YOUR CALL.
Our preferred method of contact is via E-mail at - firstname.lastname@example.org as that can be responded to by more than one individual.
Our supply chain can still be slow due to product shortages due to the Virus and depending on where the product is manufactured. If you need something right away - please ask to ensure it is in stock. We will advise you if we see that you have ordered something that could be a problem.
We are excited to hear that things are starting to return to more normal operations in many areas and stock shortages are slowly returning to near normal.
The roll-out of vaccines is also helping to bring supply chains back on line and also starting to stimulate the economy which means that now is the perfect time to plan for a much better summer sales season!
Our Custom Design Tool has been helping many of our customers to view, design and order any custom size of mat, frame or complete frame project. You can even upload an image of your work to see how it will look. Although the tool allows you to add a quantity of 1 to your shopping cart - you can then adjust that qty in the cart to see what price breaks you can get based on your volume. Our wholesale prices generally start at 6 or more.
Check here for updates as they are available! Stay Calm, Stay Safe and Stay connected!